Our Values

SASG's Culture of Service
  • ACCOUNTABILITY
    • Request and listen to feedback as often as possible.
    • Take responsibility and learn from mistakes; critically evaluate successes.
  • ADAPTIVE
    • Adopt a flexible framework for project management.
    • Don’t be afraid when something doesn’t go according to plan.
  • CHARACTER
    • Be thoughtful of our actions and the impact they have on our partners.
    • Practice active listening to allow for a greater understanding of our partners and teammates.
  • COLLABORATION AND TEAMWORK
    • Share ideas and solutions with our team and others.
    • Leverage strengths across teams to accomplish goals.
  • COMMITMENT TO EXCELLENCE
    • Understand our partners’ needs and strive to surpass their expectations.
    • Remember to close the loop (follow-up).
  • CREATIVE AND STRATEGIC PLANNING
    • Look at the big picture, not just pieces of it.
    • Think outside of the box; don’t automatically resort to a past or the easiest solution.
  • EFFECTIVE COMMUNICATION
    • Define our and our partners’ goals, expectations, and dates.
    • Communicate in a clear, concise, and prompt manner.
  • INCLUSIVITY AND COMMUNITY
    • Embrace many perspectives; the best solution may come from an unexpected source.
    • Host community building events (e.g., partner check-ins and annual open house).
  • KNOWLEDGE SHARING
    • Lead and participate in learning opportunities.
    • Document processes and procedures.
  • MUTUAL UNDERSTANDING
    • Clearly document roles and responsibilities.
    • Identify your team’s strengths and skills.
  • RECOGNITION
    • Put ourselves on the line for our partners and ask for the same in return.
    • Be aware of the worth your teammates are creating and acknowledge them when they do good work.
  • RESPECT
    • Commit to treating our customers in the way that we would want to be treated.
    • Recognize each team member’s work as being equally important.
  • RESPONSIVE
    • Be open to change.
    • Encourage open and timely communication between partners and team members.